What is a privacy notice?

A privacy notice is a statement published by an organisation which explains how personal and confidential information is collected, used and shared under the General Data Protection Regulations 2018 (GDPR).

Lighthouse Medical Limited

Lighthouse Medical Limited (LML) is a medical facility that provides both NHS and private healthcare. LML is registered with the Information Commissioner’s Office to process personal and special categories of data/information under the GDPR 2018. Our registration number is Z2836726

Should you have any questions about the data that LML collects from this website please contact LMLs’ Data Protection Officer Malcolm White on 01983 522520.

Health Care Record

We may collect and use the following information.

Personal Confidential Data:

  • Address, Telephone number, Next of Kin.
  • Details of contacts that providers of services may have had with you, such as clinical home visits.
  • Notes and reports about hospital care and any other treatment you have received.
  • Results of laboratory tests and other investigations.

Anonymised Data: Unique identifiers have been removed so information is no longer identifiable. This is often used for producing surveys or statistics.

Healthcare professionals keep records about your treatment and/or care you receive. These help to ensure that you receive the best possible care and allow your doctor, nurse or other health professional involved in your care to have accurate and up-to-date information to assess the care that you need.

We collect your information to:

  • Ensure appropriate information is available if you see another doctor, or are referred to a specialist or an NHS service.
  • Improve and plan even better healthcare and services for patients and investigate concerns if you have a query, complaint or legal claim.

Everyone who works for Lighthouse Medical Ltd. has a legal duty to keep information about you confidential (Data Protection Act, Common Law Duty of Confidence and NHS Codes of Conduct)

You may be receiving care from several organisations and, under the rules set out by Information Governance, information may only be passed on when it is relating to your ongoing care and to departments or organisations who have the right to hold that information.

We will only ever pass on information about you if there is a genuine need for it, on a need to know basis or if there is a court order or we have your consent.

We will not disclose information to a third party unless there are exceptional circumstances, such as when the health and safety of others is at risk or the law requires us to pass on such information.

  • when an infectious disease such as meningitis or measles may endanger the safety of others;
  • when required to by a formal court order;
  • when sharing information with the police may prevent a serious crime, or prevent harm to you or other people.

Private Health Care

Data is collected in the same manner as a health care record. We may use your data to assess how well our services are providing care, to suggest improvements and ensure that it is as good as it can be.

No medical information will be shared without your prior consent (this will include your own GP).

Should you wish to receive ongoing care, your information may only be passed on when it is relating to your ongoing care, and to departments or organisations that have the right to hold that information.

Sometimes we have to pass on personal information by law, for example:

  • when an infectious disease such as meningitis or measles may endanger the safety of others;
  • when required to by a formal court order;
  • when sharing information with the police may prevent a serious crime, or prevent harm to you or other people.

Medical Application (Dermicus Platform)

Whenever you provide personal information to a third party, that party is legally obliged to use your information in line with data protection law.

We take the security of your personal information seriously. We have set up security measures, policies and procedures such as:

  • training all staff annually in data and security protection
  • monitoring our platform to keep your personal information secure
  • following good practice guidance provided by the National Technical Authority
  • always using legally binding agreements with all the organisations we use
  • having security and confidentiality policies in place across the organisation to which staff must agree before they are given access to personal information
  • restricting access to personal information to only those staff who need access to perform their role.

You may be receiving care from several organisations and, under the rules set out by Information Governance, information may only be passed on when it is relating to your ongoing care and to departments or organisations who have the right to hold that information.

We will only ever pass on information about you if there is a genuine need for it, on a need to know basis or if there is a court order or we have your consent.

We will not disclose information to a third party unless there are exceptional circumstances, such as when the health and safety of others is at risk or the law requires us to pass on such information.

Data collected Via Website submissions

Personal information is only collected from this website through the enquiry submissions option. The minimum requirement is a name and email address. Additional information can be provided and will be treated in accordance with the GDPR 2018.

Your enquiry information is used under the GDPR category of ‘Consent’. There are however several other categories’ which could also be applicable. These are: Contractual, Legal Obligation, Vital Interests (life and death), and Legitimate Interests. For more information on these please visit https://ico.org.uk/

  • Your enquiry information is only used by the intended recipient or by those persons or parties that are required to answer your enquiry.
  • LML will only use the provided contact information for the purpose of the enquiry and responding as necessary.
  • Enquiries are securely stored for a period of time dictated by national and local Record Management guidance.
  • No information will be disclosed that does not previously meet data protection rules.
  • Pseudo data is always used where possible and appropriate.
  • You have the right to stop your enquiry at any time.
  • You have the right to request who you would like the information shared with.
  • You have the right to have the inquiry information deleted so long as the request and information meet data protection rules.

For any further information around submissions please contact info@62crockerstreet.co.uk or call 01983 522520.

Cookies Policy

This site uses cookies – small text files that are placed on your machine or device to help the site provide a better user experience. On our website, the cookies provide anonymised tracking data to third party applications like Google Analytics. We use this information to improve the users’ browsing experience and do not collect any personal identifiable information.

If you would prefer, you can disable cookies on this site and others in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

General Contact Information

Lighthouse Medical Ltd

Please call: 62 Crocker Street – (01983) 522520

Or write to: The Freedom of Information Lead, Lighthouse Medical Ltd., 62 Crocker Street, Newport, Isle of Wight, PO30 5DA

NHS Information

Please call: Information Governance Department – (01983) 822099 (Ex 2078 / 5677)

Or write to: The Freedom of Information Lead, Information Governance Department, St Mary’s Hospital, Newport, Isle of Wight, PO30 5TG

If you have any questions about how and who to contact please call The Lighthouse Clinic first on 01983 552590.